IGLA Warranty Information

Your IGLA system includes separate coverage for the equipment itself and for the quality of the installation performed by Kickin’ Customs.

Author Alarm provides the manufacturer equipment warranty. Kickin’ Customs provides lifetime workmanship coverage on the original IGLA installation, along with a separate one-time post-warranty labor benefit if eligible IGLA equipment fails after the Author Alarm warranty period ends.

This page explains those protections in plain English. It is not theft insurance and does not cover vehicle theft, collision damage, or unrelated vehicle issues.

Coverage	Term	What It Covers
Author Alarm Equipment Warranty	24 Months	Defective IGLA equipment. Coverage is measured from the product’s date of manufacture.
Kickin’ Customs Lifetime Installation Warranty	Lifetime	Installation-related concerns caused by our wiring, connections, mounting, programming, or installation process.
Equipment Replacement Labor Coverage	One Post-Warranty Replacement Event	Labor to remove, program, and reinstall failed IGLA equipment after the Author Alarm equipment warranty ends. Replacement equipment is the customer’s responsibility.

All Kickin’ Customs warranty benefits are tied to the original IGLA installation date and original IGLA system.

The Author Alarm equipment warranty and Kickin’ Customs workmanship coverage are separate. A lifetime installation warranty does not mean IGLA equipment is covered forever.

Author Alarm IGLA equipment carries a 24-month manufacturer equipment warranty.

This 24-month period is measured from the product’s date of manufacture, not from the date your IGLA system was installed.

During the active Author Alarm equipment warranty period, if an originally installed IGLA component fails, Kickin’ Customs will replace the affected equipment at no charge. We will also cover the labor required to remove the failed component, program the replacement, and reinstall the system at no charge.

This applies to qualifying equipment failure within the active Author Alarm manufacturer warranty period.

Kickin’ Customs provides a lifetime workmanship warranty on the original IGLA installation.

This covers installation-related concerns caused by our:

• Wiring
• Connections
• Mounting
• Programming
• Installation process

This protection is separate from the Author Alarm equipment warranty. It applies when an issue is related to how the original IGLA system was installed, not when an IGLA component itself has failed outside the manufacturer equipment warranty period.

After the 24-month Author Alarm manufacturer equipment warranty period ends, Kickin’ Customs will still cover labor at no charge for one replacement event involving failed IGLA equipment.

For that one post-warranty replacement event:

• The customer is responsible for the cost of replacement equipment.
• Kickin’ Customs covers the labor required to remove the failed equipment, program the replacement, and reinstall the system.
• The benefit applies once per original IGLA system.

A replacement completed during the active Author Alarm warranty period does not use or reduce your one post-warranty free-labor replacement event.

A post-warranty replacement does not restart or extend any warranty period. It also does not create an additional free-labor replacement benefit.

All Kickin’ Customs warranty benefits are tied to the original IGLA installation date and the original IGLA system.

If the IGLA system is removed and installed in another vehicle, the original coverage dates remain in effect. Moving the system does not restart, extend, or create a new Author Alarm equipment warranty period, lifetime installation warranty, or post-warranty free-labor replacement benefit.

If Kickin’ Customs performs the transfer, the original coverage remains tied to the first installation date.

Work performed by another shop or individual is not covered by Kickin’ Customs. This includes removal, modification, repair, or reinstallation of the IGLA system.

The following are not covered under the Author Alarm equipment warranty or Kickin’ Customs warranty benefits

• Collision damage
• Water intrusion
• Tampering
• Misuse
• Unauthorized modifications
• Work performed by another shop or individual
• Vehicle electrical concerns unrelated to the original IGLA installation
• Lost components or damaged remotes or fobs
• Upgrades, elective removal, or elective reinstallation
• Towing
• Rental vehicles
• Theft losses
• Insurance deductibles
• Loss of vehicle use
• Damage to other vehicle systems

All warranty concerns must be evaluated by Kickin’ Customs.

Please bring the vehicle back to Kickin’ Customs for diagnosis and warranty service. We will inspect the concern, determine whether it appears related to equipment failure or the original installation, and review the available coverage.

We do not reimburse outside labor, shipping, travel, mobile service, or work performed elsewhere.

Bring your vehicle to Kickin’ Customs for an in-person evaluation. We will inspect the concern, explain which coverage may apply, and handle the next steps with you.